Must-Read: Austin Smith: Don’t Punish Journalists for Software Problems: "Editors are cornered by two problems...

...a hard job that gets harder by the month, and a media/social beast that feeds ravenously on every minor mistake.

No, wait, sorry, some editors are cornered by three problems, because their news organizations can’t get their damn CMS straight.... At the heart of any CMS is a text editor, which must offer writers and editors many different options for presenting an article correctly in every form factor. The text editor in the Daily News’s CMS stripped out formatting that declared blockquotes or hanging indents. Whoops! Of these three problems... one is actually possible to solve right now. It is absolutely possible to build a CMS that handles inbound formatting neatly...

https://www.alleyinteractive.com/blog/dont-punish-journalists-for-software-problems/

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