I tried my cut on these issues in Project Syndicate a little while ago: https://www.project-syndicate.org/commentary/trolls-win-control-of-the-public-square-by-j-bradford-delong-2019-12. I think Annalee Newitz is doing a better job: Annalee Newitz: A Better Internet Is Waiting for Us https://www.nytimes.com/interactive/2019/11/30/opinion/social-media-future.html: 'Social media is broken. It has poisoned the way we communicate with each other and undermined the democratic process.... Erika Hall’s design firm Mule.... “I absolutely believe that you can design interfaces that create more safe spaces to interact, in the same way we know how to design streets that are safer,” she said. But today, she told me, the issue isn’t technical. It has to do with the way business is being done in Silicon Valley.... Companies like Facebook and Twitter lack an incentive to promote better relationships and a better understanding of the news “because they make money through outrage and deception,” Ms. Hall said. Outrage and deception capture our attention, and attention sells ads. “At a business model level, they are ad networks parasitic on human connection.”.... Scalzi... digital media companies that will serve the generations of people who have grown up online (soon, that will be most people) and already know that digital information can’t be trusted. They will care about who is giving them the news, where it comes from, and why it’s believable.... After the social media age is over, we’ll have the opportunity to rebuild our damaged public sphere by creating digital public places that imitate actual town halls, concert venues and pedestrian-friendly sidewalks.... As we’ve already learned from social media, anonymous communication can degenerate quickly. What’s to stop future public spaces from becoming unregulated free-for-alls, with abuse and misinformation that are far worse than anything today?... We need to stop handing off responsibility for maintaining public space to corporations and algorithms—and give it back to human beings. We may need to slow down, but we’ve created democracies out of chaos before. We can do it again...
#noted #2020-02-11
